Covid Update

Please note, that to ensure your safety during your stay, we sanitize rooms between guest bookings and will not enter your room for the duration of your stay.  Should you require fresh towels or linens please let us know so we can deliver these to your door.

Check-in/out

Check in time is 4-9 pm but please do provide an ETA where possible.  Check out is by 10 am.

Facilities

A breakfast of cereal, toast served with homemade jams and marmalade, fruit, yoghurt, fresh fruit juice, tea and coffee is included in the price of your room.  A cooked breakfast of Sausage, Bacon, Egg and Beans can be added for £5 per person (the cooked breakfast must be booked in advance or requested on arrival).

Tea and coffee making facilities are available to all guests in the dining room.

We also offer a guest lounge with an open log fire at Ardselma to warm you up on those colder Highland days.

Free WIFI is available to all guests.

Booking and Payment Policy

We require full payment of your booking and any additional costs incurred during your stay before check out. Please note we do not accept debit or credit cards.  Payments should be made by bank transfer or cash.

Cancellation Policy

We offer a 48 hr cancellation policy for direct bookings, guests can cancel up to 48 hrs before the arrival date with no charge.  If you cancel less than 48hrs prior to the arrival date the full cost of the booking will be due.

Please note that the booking.com reservations policy is as follows: guests can cancel free of charge until 14 days before arrival. The guest will be charged the total price if they cancel in the 14 days before arrival. 

Children

Children under 5 are offered a complimentary hot breakfast of beans on toast.  Please contact us in advance if you require us to provide a cot and/or highchair.

For children ages 5 – 14 we offer a discount of 50% off the standard cooked breakfast rate.

Pets

Should you wish your pet to join you at Ardselma please notify us in advance to discuss arrangements.

Special Dietary Requirements

Should you have any special dietary requirements please notify us in advance to allow us to offer suitable alternatives for your stay.

No Smoking Policy

Ardselma is non-smoking throughout.

Parking

Ample free parking within our grounds. 

Damages

We reserve the right to charge you for any damage done to your room during your stay or for any items that are missing when you leave.

Privacy Policy

For bookings made via our website we use FreetoBook booking application, please refer to the Privacy Policy on Freetobook to understand how your data will be processed.

Information provided to us regarding your booking will be used only to fulfil your booking with us.  We do not store personal data for any longer than is necessary to meet our service requirements to our guests.